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Kathy Oneto's avatar

I'm with you in being incredulous about a business person not being close to their customers and having empathy for them and their needs, Erica! Um, how do you serve them if you don't understand their circumstances and context? And as Ariel wrote, I love how you got behind the scenes of the ag world. I love doing that, too. It's so cool to see others' worlds.

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Ariel Patton's avatar

So many delightful puns and lessons, Erica! Great job weaving in the ag stories. You have a way with words, a real “hemming”way!

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